Privacy Policy
Effective date and last updated: October 30, 2026
Who we are and what this policy covers
America’s Vinyl Exteriors, Inc. (dba America’s Dream HomeWorks) (“we”, “us”) is a home remodeling and cabinetry company with a main office at 900 Sunrise Ave, Roseville, California, a production office at 7115 Watt Ave, North Highlands, California, and offices serving North Idaho and the Spokane, Washington area. This policy covers dreamhomeworks.com, the forms on it, the phone numbers and text-message numbers we publish, and the information we collect when you contact us, request an appointment, or become a customer. It is written for United States residents.
If you have questions, or want to exercise any of the choices below, see “How to reach us about your information.”
Information we collect
Information you give us. When you fill in a contact or appointment form, call us, text us, email us, or work with us on a project: your name, phone number, email address, ZIP code, project type and description, how you heard about us, your preferred contact method, and anything else you choose to tell us. Customers also give us a service address, project documents, payment details, and communications about the job.
Information about your visit and how you found us. When you use the site we and the providers named below collect device and browser information, IP address, the pages you view, the page you arrived on, the site that referred you, and identifiers from the advertisement you clicked (for example Google’s click identifier, known as a gclid, and campaign labels). When you submit a form, those identifiers are saved with your submission so we know which advertisement brought you. We keep them in your browser for a limited time so that a later submission from the same browser still carries them.
Calls and texts. When you call one of our published numbers, our call-tracking provider records the number you called from, the number you dialed, the time and length of the call, and, for calls that came from an advertisement, the ad and search term that led to the call. Calls may be recorded for quality, training and record-keeping; you will hear an announcement at the start of any call that is being recorded. Texts you send to our numbers, and our replies, are kept in our messaging systems.
Information from other sources. We may receive lead information from advertising platforms where you filled in a form (for example a Meta lead form), from home-improvement referral programs you used to reach us, and from public records used to verify a service address.
We do not request sensitive personal information (such as Social Security numbers, financial account credentials, precise geolocation or health information) through our forms or calls. If financing is offered, the financing partner collects any application information on its own forms under its own privacy policy.
How we use information
- To answer your inquiry, schedule and confirm appointments, prepare estimates, and perform and support remodeling work.
- To contact you about your request by phone, text message and email. Marketing text messages require your agreement, as described under “Text messages.”
- To understand which advertising brings customers, measure the results of our advertising, and improve the site and our service.
- To keep business records, train staff, resolve disputes, prevent fraud and abuse, and meet legal, tax and licensing obligations.
Who receives your information
Providers that work for us. Companies that process information to provide their services to us: our customer relationship management system (Salesforce, through the improveit360 application); workflow automation that moves form submissions into that system (Zapier); our call-tracking and call-recording provider (CallRail); our text-messaging and customer follow-up platform (Hatch); our business phone system (RingCentral), whose lines our sales representatives and front desk use to call and text you; website hosting and maintenance providers; and email providers. Our website is maintained by an outside web team that may see submissions in the course of its work.
Advertising and analytics companies. We use Google Ads, Google Analytics and, when enabled, Meta (Facebook and Instagram) tools on the site. These companies receive information about your visit through cookies and similar technology, including the identifiers described above, and use it to measure our advertising and, unless you opt out, to show you advertising on other sites and apps based on your activity on ours. We also report to Google which advertisements led to a call or a form, and may send Google a scrambled (hashed) version of the email address or phone number you gave us so that Google can match a completed project back to the advertisement. Google’s own policies describe how it uses information from sites that use its services: policies.google.com/technologies/partner-sites. These uses are what California law calls “sharing” for cross-context behavioral advertising. You can opt out; see “Your privacy choices.”
Business partners. If you reached us through a partner program (for example a warehouse-club or retailer program), we may exchange information about your project with that partner as needed to run the program.
Others when required. Professional advisers; parties to a sale, merger or reorganization of our business; and anyone to whom the law requires or permits disclosure, including to enforce our agreements and protect rights, safety and property.
We do not sell personal information for money. We do not disclose personal information to third parties for those third parties’ own direct marketing.
Cookies and similar technology
The site uses cookies, local storage and similar technology set by us and by the companies named above. They are used to keep the site working, to remember the advertisement that brought you (so the phone number you see and the form you submit can be linked to it), to measure the site and our advertising, and, unless you opt out, for advertising on other sites. When you first visit, a privacy-choices notice lets you accept or decline advertising and analytics cookies; you can change your choice at any time from the “Do Not Sell or Share My Personal Information” link in the footer. You can also block cookies in your browser; some parts of the site may then not work.
The site does not respond to browser “Do Not Track” signals. It does respond to the Global Privacy Control signal, as described in “Your privacy choices.” The advertising and analytics companies named above may collect information about your online activity over time and across different websites when you use the site, unless you opt out.
Your privacy choices
Do Not Sell or Share My Personal Information. You can opt out of the sharing of your personal information for cross-context behavioral advertising by clicking “Do Not Sell or Share My Personal Information” in the footer of every page and choosing to opt out. When you do, the advertising cookies on the site are switched off for your browser, information from that browser is no longer used by advertising platforms to build audiences or to show you ads on other sites (we continue to measure our own advertising under restricted processing that does not use advertising cookies), and we exclude the email address or phone number you give us from any advertising uploads. Because opt-outs on the site are recorded by browser, you should make the choice on each browser and device you use, or send us a request as described below so we can apply it to the information we hold about you.
Global Privacy Control. If your browser or extension sends a Global Privacy Control signal, we treat it as a request to opt out of sharing for that browser. You do not need to do anything else.
Marketing text messages. Reply STOP to any text, or tell us in any other reasonable way, to stop automated text messages from us, as described in our Text Message Program Terms at dreamhomeworks.com/terms/. Reply HELP for help. This does not stop calls or emails about a request or a project you have with us.
Calls. You may ask not to be called for marketing at any time.
Your California privacy rights
If you are a California resident, the California Consumer Privacy Act gives you the following rights, which we honor as described here:
- To know what personal information we have collected about you, including the categories of information, the sources, the purposes, the categories of third parties we disclosed it to, and the specific pieces of information.
- To delete personal information we collected from you, subject to exceptions (for example, information we need to complete a project you requested, to keep records required by law, to handle disputes, or for security).
- To correct inaccurate personal information.
- To opt out of the sale or sharing of your personal information, as described in “Your privacy choices.”
- Not to be discriminated against for exercising these rights.
We do not use or disclose sensitive personal information for purposes that would give you a right to limit its use.
Categories of personal information, for this policy’s purposes. In the last 12 months we have collected: identifiers (name, phone, email, postal address, IP address, online identifiers and ad-click identifiers); customer records (project and service information, payment information for customers); commercial information (products and services considered or purchased); internet and network activity (pages viewed, referring site, interactions with our site and ads); audio recordings of calls (when recording is on); and geolocation at the level of ZIP code or city. Sources: you, your devices and browser, advertising platforms, partner programs, and our providers. We have shared identifiers, internet activity and, when we send hashed contact details, identifiers, with advertising companies for cross-context behavioral advertising. We have disclosed each category to the providers named above for the business purposes described in “How we use information.” We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age.
How to make a request. Use the request form at dreamhomeworks.com/privacy-request/ (our written channel) or call toll-free 888-530-8395. Tell us which right you are exercising and how to reach you. We will confirm receipt within 10 business days and respond within 45 days; if we need more time (up to another 45 days) we will tell you why. To protect your information we will verify your identity by matching what you give us against what we hold, for example your name, phone number, email address and project address; we may ask for more if the request concerns specific pieces of information. You may use an authorized agent; we will ask for your signed permission and may also verify you directly. Opt-out requests are not subject to verification. We do not charge a fee for requests unless the law allows it.
Shine the Light. We do not disclose personal information to third parties for their own direct marketing purposes. California residents may direct questions on this point to the contact details below.
Call recording
Calls with us may be recorded for quality, training and record-keeping. If a call is being recorded you will hear an announcement at the start; if you do not wish to be recorded, tell us or end the call. Recordings are kept as described under “How long we keep information.”
Text messages
If you check the box on one of our forms agreeing to marketing texts, we may text you offers and updates using automated technology. If you contact us, we may text you about your request; if you text us first, we reply. Message and data rates may apply; message frequency varies. Consent to marketing texts is never a condition of buying anything from us. Reply STOP to stop and HELP for help. Our text program terms are at dreamhomeworks.com/terms/.
How long we keep information
We keep personal information for as long as reasonably needed for the purposes described in this policy and as required for legal, tax, licensing, warranty and record-keeping reasons. In general:
- Inquiry and lead records: for as long as reasonably needed to respond to you and for our legitimate business purposes.
- Customer and project records: for the life of our relationship and afterwards as needed for warranty, legal, tax and record-keeping purposes.
- Call recordings: only when recording is enabled, and then for as long as needed for the purposes above under our internal retention settings.
- Text message history: according to the retention practices of the messaging platform we use.
- Opt-out and do-not-contact records: for as long as needed to honor them.
When we no longer need information we may delete or de-identify it; copies may remain in routine backups.
Security
We use reasonable safeguards appropriate to the information we hold. No method of transmission or storage is completely secure.
Children
The site is not directed to children under 13, and we do not knowingly collect their personal information. If we learn that we have, we will delete it from the systems we control.
Changes to this policy
We post the updated policy on this page with a new effective date; that is how we notify you of changes, including material ones. This policy was last updated on October 30, 2026.
How to reach us about your information
America’s Vinyl Exteriors, Inc. (dba America’s Dream HomeWorks), 900 Sunrise Ave, Roseville, CA 95661. Written requests: dreamhomeworks.com/privacy-request/. Toll-free: 888-530-8395. California contractor license #853669.